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Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud and in the data center. By eliminating complexity and simplifying IT, Oracle enables its customers—400,000 of them in more than 145 countries around the world—to accelerate innovation and create added value for their customers.
RightNow Policy Automation
Provide dynamic, precise and personalized customer advice experiences via self service, call center and face-to face channels. Policy Automation enables your organization to capture, manage and deploy complex policies for benefit eligibility determination, tailored incident creation, welfare payments, tax obligations, education course credits, license and permit eligibility, insurance premiums, needs analysis, and much more.