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Infosys is a global leader in consulting, technology, and outsourcing solutions. As a proven partner focused on building tomorrow’s enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and cloud computing.
AssistEdge - Customer service experience
AssitEdge is the first customer service product for contact centers that delivers an integrated cross-channel experience. AssistEdge provides an integrated customer service experience across channels including Web, chat, phone and social media, transforming contact centers from issue resolution centers to revenue generating units.