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For nearly 20 years, Astute Solutions has set the standard for innovative, leading-edge technologies that make your customers happy. We enable positive, trust-building contact center interactions and social and Web experiences that satisfy your customers, and provide efficiencies for you.
From our core CRM product, ePowerCenter™, to innovative knowledge management, social media, telephony and other technologies, we’re dedicated to enabling contact centers, marketing, and IT departments across the enterprise to provide best-in-class service to customers. And because our solutions are integrated, you can engage, serve and learn from these audiences like never before — regardless of how they choose to interact with you.
Contact Center Telephony
An easy, affordable and available solution for contact centers that turns technology headaches into a profit engine. The contact center telephony suite offers a robust solution that significantly reduces the complexity associated with operating call centers, offers a level of dynamic scalability that preserves the customer experience even in high demand periods and delivers far better value than many other solutions. The bottom line is that Astute helps companies drive their bottom line — increase conversion, productivity, and sales.