The Digital Insurer is very pleased to have been invited to chair and organise the digital technology session for the Pacific Insurance Conference (PIC) that is being held in Hong Kong over the period October 27-30, 2013.
The PIC, held every 2 years, is widely acknowledged as one of the leading conferences in terms of the quality of the speakers it attracts as well as the seniority and experience of the delegates who attend. This year is a special year as the PIC celebrates its 50th year with its 26th conference.
The Digital Technology session, called ” Tech Tuesday”, will in line with the overall theme of the conference of “winning strategies for the next generation” explore how insurers are using technology to create business advantage. The format of the session will include 4 highly experienced speakers each speaking for 15 or 20 minutes followed by a 30 minute panel Q&A to discus the topics in more detail. The speakers and their topics are :
- Raphael Young, a managing principal from SAP, will look at digital success stories from around the world and also address how insurers can measure their ability to
- Jin Swicky, the VP of customer experience from OCBC will explain the important of customer centricity and share her experience of how to put customers at the heart of digital transformation
- Peter Miller, CEO of Tune Insurance, will share how access to the digital assets and branding of AirAsia has been the key to developing a new ‘digital friendly’ insurance proposition
- Ben Li, Chief health and employee benefits officer from AXA, will take a look at digital opportunities in the employee benefits arena and share his own personal experience of how to use technology to create new business models
I am looking forward to the conference and the opportunity to discuss the topic of digital insurance with the speakers and delegates as well as get ideas for improving the content we publish at The Digital Insurer.