People & Infrastructure
Articles
Library: BCG – Embracing the Human Side of the Bionic Insurer
Executive summary : Insurance CEOs have a big strategic challenge: successful companies of the future will look very different than they do today. Overall headcount will shrink by ...
Digital Insurance – Which AI techs are most valuable in P&C?
Executive summary : Artificial intelligence technologies are everywhere. The great leap forward in AI over the past decade has come along with an explosion of new tech companies, ...
Library: McKinsey – Transforming the talent model in the insurance industry
April 2021 featured report: At The Digital Insurer, we’re all about digital transformation. But this month’s featured report takes a look at the other side, at the role...
McKinsey – How US insurers can build a winning digital workforce for the future
Executive summary : The insurance industry is facing one of the most profound disruptions in decades. Technologies including machine learning, artificial intelligence, telematics, ...
Oliver Wyman: Cultural And Behavioural Change In The London Insurance Market
Article Synopsis : There has been renewed interest in the culture within Lloyd’s and the London Market in 2019 and for all of the wrong reasons. Stories emerged of a ...
The Digital Insurer LIVEFEST session Infographic: TDI INSURTECH AWARD
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The Digital Insurer LIVEFEST session Infographic: TDI Insurer Innovation Award
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The Digital Insurer LIVEFEST session Infographic: Underserved Markets
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The Digital Insurer LIVEFEST session Infographic: Commercial Insurance
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The Digital Insurer LIVEFEST session Infographic: Sharing Economy
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The Digital Insurer LIVEFEST session Infographic: Digital Marketing
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The Digital Insurer LIVEFEST session Infographic: Health
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The Digital Insurer LIVEFEST session Infographic: Digital Transformation
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The Digital Insurer LIVEFEST session Infographic: The Digital First Customer
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The Digital Insurer LIVEFEST session Infographic: Blockchain in Insurance
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The Digital Insurer LIVEFEST session Infographic: Distribution
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The Digital Insurer LIVEFEST session Infographic: Digital Talent
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McKinsey: Women in the healthcare industry
Article Synopsis : There’s a bit of a healthcare theme in the library this month. This paper looks at this sector from the point of view of gender equality, pipeline practices,...
The new insurance workplace
Article Synopsis : Insurance might view itself as a fast-moving 21st-century industry, but that’s not a view shared by everyone. Employees and customers tend to view the ...
The health protection gap in Asia: a modelled exposure of USD 1.8 trillion
Article Synopsis : Swiss Re research shows that the health protection gap in Asia reached US$1.8 trillion in 2017. The gap is the amount of insurance required to avoid dipping ...
Modernizing the actuarial operating model
Article Synopsis : This paper from Deloitte examines the drivers, components, benefits, and challenges of modernizing the actuarial operating model and suggests specific actions ...
Workforce challenges as insurance companies go digital
Article Synopsis : Insurers historically leading and optimizing for risk mitigation and execution are now required to develop new products at faster rates, meet the larger ...
The New Class of Digital Leaders
Article Synopsis : More and more companies are hiring an executive to manage and accelerate their digital transformation. “The New Class of Digital Leaders” from Strategy + ...
Digital and cultural transformation in the insurance industry
Article Synopsis : Industry experts realize insurance must reinvent itself with major revisions needed in operating models, processes, propositions and customer relationships. ...
What Everyone Gets Wrong About Change Management
Article Synopsis : Corporate transformations have a miserable success rate with about three-quarters of transformation initiatives either failing to deliver anticipated benefits ...
Prudential Launches Digital Workplayce in Singapore
The Newest Digital Insurance Hub is open for business It was a pleasure to be invited to the launch of Prudential’s new innovation hub in Singapore . Called Workplayce and a ...
Terms & Conditions for TDI Annual Conference Tickets
Please read and understand the following terms and conditions as they are binding for all ticket purchases. Ticket transfer is permitted up to one week after purchase at no cost. ...
Human capital trends in the insurance industry – Deloitte
Article Synopsis : Employee engagement, talent management and a culture of transparency are now boardroom issues and not just HR team KPIs. In “Human capital trends in the ...
2016 Insurance Industry Talent Trends – Jacobson Group Report
Article Synopsis : Emerging technologies like mobility, analytics, telematics and IoT along with the rise of innovative business models such as smart contracts and p2p insurance ...
The Deloitte Talent in Insurance Survey 2015
Article Synopsis : Insurance was ranked a lowly 19th out of 26 sectors by popularity among UK business students in 2015. In the looming digital talent war for millennials how ...
Financial services cultural assessment – KPMG
Article Synopsis : Much has been written in recent years about the conduct of financial institutions, with the attention largely on the adverse impact on consumers. In ...
Insurance Industry Talent Trends 2015 – Jacobson Group Report
Article Synopsis : With 25% of the insurance workforce nearing retirement by 2018, and only 27% of insurance employees under the age of 35, is the insurance industry on the brink...
The Digital Insurer is growing – we are looking for talented content writers
The digital insurer is growing and we are developing more and more content for our community that is being published on our website. To support our growth, we are looking to ...
Future of underwriting – driven by talent and technology – E&Y
Article Synopsis : Insurance underwriting is undergoing a transformation and a wide array of digital tools and technologies is enabling the underwriter of the future. ...
Harvey Nash CIO Survey 2014
Article Synopsis : The digital age is here and to keep competitors at bay, insurers need unification of business under an effective digital strategy. To meet the challenges of ...
Destination digital-Finding and Building the Talent – Egon Zehnder
Article Synopsis : Digital customers are slowly influencing every aspect of the insurers business. To address these challenges, insurers need to integrate digital throughout ...
Digital Insurance : the war on talent and the fight for the ownership of the digital agenda
This article from guest author Marc Baloch examines the digital trends from a people perspective and examines the changing requirements for the role of the Chief Information/ ...
Orni Daniel from Gefen Technologies speaks @ Digital Customer Engagement – Making connections that count panel session – Europe LIV...
Watch Orni Daniel from Gefen Technologies speak @ Digital Customer Engagement – Making connections that count panel session – Europe LIVEFEST 2018 about change in Customer...
Marissa Buckley from Security First Insurance speaks @ Digital Transformation – Urgent or Too Late? panel session – North America L...
Watch Marissa Buckley from Security First Insurance speaks @ Digital Transformation – Urgent or Too Late? panel session – North America LIVEFEST 2018 about core components ...
25th Anniversary Summit on Value of Insurance to Society
“Protecting and Growing the Future of Asia” The Digital Insurer is pleased to be the panel moderator for the feedback session from policymakers, press, academia and ...
Phoenix Intellinsur building insurance’s Dianping.com
Phoenix Finance is a financial investment platform established by Phoenix Satellite Television Group. Phoenix Finance provides a wide range of financial products and private ...
Prudential Singapore and SkillsFuture Singapore collaborate to nurture a future-ready insurance workforce
Prudential Singapore has partnered with SkillsFuture to upgrade employee skill sets in order to meet the changing demands of the insurance industry.
Direct Line Group partners with Motability Operations
The new arrangements are expected to take effect in approximately 18 months and continue for 10 years.
Novarica and Aite Group Merge to form Aite-Novarica Group
Novarica CEO Matt Josefowicz describes Aite-Novarica Group—led by Kurt Reisenberg—is an extension of Novarica’s work, focusing on helping clients make the right decisions.
The Restoration Network adds a strong member in Alberta w...
EDMONTON, AB, JULY 26, 2021/insPRESS/ – The Restoration Network is thrilled to welcome our new member Eclipse Restoration Ltd. With full-service offices located in Edmonton and ...
Catching up with Beth Riczko, Nationwide president of per...
Touching on the potential of telematics and the new possibilities of remote work.
QBE vows to ‘do more’ after publishing first UK ethnicity...
QBE has laid out what it will be doing to address its ethnicity pay gap
Brad Shelton Joins AmeriLife as SVP, Product Innovation
Shelton brings extensive operations-management, business-development and financial-planning expertise to new role.
Hybrid office: What brok...
Brokers can learn from the classic business parable, Who Moved My Cheese, by adapting to a changing office in the future.
Enabling digital transformation: It’s never “done”
P&C insurers attending Connections Reimagined identified “enabling digital transformation” as their number one strategic imperative for 2021. This blog highlights why digital tr...
Human-centred innovation in insurance: 2021 award winners
Andy Young discusses the key workforce transformation trends in the Efma-Accenture Innovation in Insurance winners.
Knowing Yourself and Understanding Others
Before we can develop the skills to effectively communicate with our prospect, we have to understand our own behavior and how we are wired.
Chubb Makes Senior Appointments to Casualty Team for UK &...
Chubb has today announced two senior appointments to its United Kingdom & Ireland (UK&I) Casualty team. Ben Campey has been appointed London Corporate Casualty Manager, while Ch...
IAG to spin off workforce management app Attune
IAG and Terem believe the unique challenges of the pandemic and the increased demand for flexible work options across almost every industry, make it the right time to commercial...
Why construction insurance rates are starting to climb
Canada’s lack of skilled workers means construction projects may not be hitting the mark in terms of quality and craftsmanship, leading to the greater likelihood of an insurance...
Beazley appoints new chief operating officer from HSBC
The new hire will replace Ian Fantozzi
The future of work: New perspectives on disruption &...
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapt...
5 questions: Heather Wilson, CEO, Clara Analytics
Former AIG data leader returns to insurance industry at the helm of workers’ compensation claims insurtech.
W. R. Berkley Corporation forms Berkley Small Business So...
The new operating unit will offer commercial insurance products for small businesses.
Insurity Names Craig Campestre Chief Sales Officer
As Chief Sales Officer, Campestre brings to Insurity a deep background in sales and a history of driving growth, gaining market share, and leading successful sales teams.
Holmes Murphy Makes Three Executive Appointments
The super-regional, independent insurance brokerage has announced executive roles in Innovation, Finance, and Marketing.
LMA promotes new underwriting director
The move sees the fulfilment of a succession plan for current underwriting director Jane Hayes
Former Aviva Canada VP now CEO of TD Insurance
James Russell, a former senior executive with The Dominion of Canada General Insurance Company and Aviva Canada, is now leading The Toronto-Dominion Bank’s property and casualty...
How Workplace Has Changed for Women
Gender inequality, long a problem in the American workplace, worsened during COVID-19, and the insurance industry is no exception.
Allianz announces four new senior hires
The hires, two of which have been promoted internally, will fill roles within motor claims, property, injury and supply chain
Aston Lark clocks up another acquisition by purchasing wh...
The transaction aims to help Aston Lark's UK and Ireland operations 'win more business and grow'
The three faces of insurance innovation
Agree before going into a conversation about innovation exactly what “innovation” means to the people in the room.
One in four UK insurance workers favour remote working po...
However, a similar proportion felt disconnected or forgotten by their employers, resulting in a third of respondents considering leaving their firms
Snapsheet Appoints Andy Cohen President and COO
Cohen will lead go-to-market activities across Snapsheet Cloud products and Snapsheet Appraisal Services and continue managing execution of Snapsheet’s customer outcomes, servic...
How to Sell Gen Z on an Insurance IT Career
It isn’t easy to convince technology graduates enamored with the tech giants to consider insurance. But your company is better positioned than you think.
The Hartford data, analytics head Bloom retiring
Responsibility for the data and analytics initiatives at the carrier moves to CIO Deepa Soni.
Spotlight: Combining the human touch with technology to m...
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights h...
African-Caribbean Insurance Network wins CII Public Trust...
The ACIN has been recognised as an industry leader in attracting and retaining talent to the insurance industry
Chubb Makes Leadership Appointments in Europe, Middle Eas...
Chubb has today announced senior leadership appointments in the Europe, Middle East and Africa (EMEA) region. Sara Mitchell is appointed Division President of Continental Europe...
Chubb underwriting officer promoted to UK division top spot
The promotion is part of several leadership appointments across Europe, the Middle East and Africa region
NAMIC Names Neil Alldredge CEO
Alldredge succeeds Charles Chamness, who has led the National Association of Mutual Insurance Companies organization as CEO since 2003.
Life Design Sprints Checklist: How to Leap Common Obstacles
Think about what it is like to introduce a new way of thinking to your team or organization, and the challenges you might face. While facilitating Life
HCI Group to Present at BofA Securities 2021 InsurTech
... will participate at the BofA Securities 2021 InsurTech Conference, which will be held virtually on Wednesday, June 30, 2021. HCI Group Chairman and Chief ...
The new flex workplace: Can your boss ask you work late i...
As COVID draws to a close, expect the following dilemma to happen more often in a flexible workplace environment. It is one of your days to work from home. You ask your manager ...
Eyes Wide Open
Never be discouraged when you hear "I am giving you my 2 weeks notice." Think of it as an opportunity to improve.
Liberty Mutual announces executive leadership appointments
Chairman and Chief Executive Officer David Long announced key executive leadership appointments. "Today’s announcement marks an important chapter for the
Kate Muth on the Future of Work and What Everyone Gets Wr...
Cake & Arrow's Kate Muth joins the On Point podcast to talk about how work is changing and share research insights about gig workers As the world
Nationwide introduces new Chief Compliance Officer
In this role, Rae Ann will lead Nationwide’s Office of Compliance and Ethics and be responsible for regulatory compliance for our businesses.
CLARA Analytics Appoints Heather H. Wilson as Chief Execu...
I'm excited to steer. ” Andy Pinkes, Independent Director and Interim CEO of
CLARA, said: “Heather's knowledge of insurance and his deep expertise in data
...
Davies Group inks deal to buy property claims firm to exp...
The firm will bring a 'wealth of knowledge' to Davies according to group chief executive
Ancillary Benefits Carrier Renaissance Names Earl Shaw CIO
Shaw’s appointment comes in the wake of Renaissance’s development of a next-generation admin platform built to support innovation and serve as a single point of accessibility fo...
How to create effective, engaged workplace teams after th...
This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is ...
SSP announces Colin Greenhill as Chief Executive Officer
Greenhill joins the 500+ member SSP team in their mission to take the company’s strong market position and drive even further success.
What employers and employees can expect of each other in ...
It’s reasonable for your boss to ask you to dress appropriately for video calls with clients, but brokers can also reasonably ask for flexible work hours, says an expert from Ao...
Pandemic enabled small- and medium-sized businesses to wo...
At Jeremy Shaki’s tech education company, his workforce of around 75 people weren’t always so keen on remote work. But as the pandemic stretches on, and Lighthouse Labs invested...
Spotlight: Technology – Working with human experts ...
Improving diversity and inclusion is a key objective across the insurance industry. This spotlight highlights how having a diverse workforce can create better alignment with cus...
The Leadership in Insurance Podcast – S1, E22, Jame...
Gamification of Insurance - can we make insurance as fun as other financial
services? Why can't we make money in certain lines of business - we need to ...
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