PasarPolis is a finalist in The Digital Insurer 2022 InsurTech Innovation Awards.
Watch Wei Xiong Teo, SVP of Strategy, PasarPolis talk about building needs-based and affordable insurance solutions for underserved market segments.
Wei Xiong Teo: “Claims that are successful have a very good NPS, and claims that are not are all NPS detractors, so we look at all those claims and check if they were mis-sold or misrepresented in the first place, and how could we improve our pitch better, because it’s very hard to change the experience of a claim that’s been rejected, we believe the way to change it is to ensure the product is sold correctly at the start, so that this doesn’t even happen.”
Review PasarPolis’s entry submission deck
The World’s Insurance Awards 2022 homepage