TDI Academy - Digital Leaders Program

The Digital Insurer, in partnership with St. John’s University’s Tobin Center for Executive Education, is offering Digital Leaders Program, a unique digital insurance certificate program designed for insurance professionals in the US, who are interested in learning how to transform the insurance industry into a digital world.

The future of insurance is here - and it is digital. Insurers must continually adapt to the changing world around us but knowing how to do this successfully is a challenge. As insurance professionals, we must play our part and have the right skills, knowledge and tools to truly understand the changes taking place in the industry.

The Digital Leaders program equips you to be a part of the digital future in insurance.

Learn about the latest digital insurance trends, strategies and tools and how you can apply them in your insurance career
Engaging, bite-sized content that can be accessed at any time and from any place. Packed with insurance relevant use cases, example and case studies
Content delivered by a range of highly experienced industry professionals. Outward looking - bringing in out-of-industry perspectctives whenever relevant
"Digital First" approach that is 100% virtual with self-paced online learning and live twice-a-month discussion groups with Program Mentor & industry experts
Integrated to the TDI knowledgebase ensuring a constant refresh and access to the latest trends and developments

Insurance professionals keen to build and enhance their skills and network in a digital world
Pro-active learners who are comfortable with learning in a virtual environment
Curious minded indiviudals who share a passion for digital insurance and are open to sharing their experiences and views
Not a position dependent course - relevant for people at different levels and in different business units
Those who want to enhance their career potential, help your company progress their digital journey and further your professional development
For company sponsors - up-skill and level-up digital insurance across the organisation as well as provide digital insurance skills to your change leaders
For globally minded digital leaders targeted primarily for people in the US

CDICourse 1Our changing world - how do we adapt to the changing world

Our changing world - Lessons

1.1The 4th industrial revolution
1.2Our connected world
1.3The power of social
1.4Changing consumer behaviours
1.5The future of insurance
1.6Why data is king
1.7Cloud crushes costs
1.8Insurance re-booted

View lesson snippets

CDICourse 2Tech enablers - the engine room of digital insurance

Tech enablers - the engine room of digital insurance - lessons

2.1Tech Trends Impacting Insurance
2.2AI, Machine Learning & RPA
2.3Blockchain
2.4IoT
2.5Chat and Voice
2.6Immersive Technologies
2.7APIs and Microservices
2.8Tech Architecture best practice

View lesson snippets

CDICourse 3Data & Analytics - understanding how data is transforming insurance

Data & Analytics - understanding how data is transforming insurance - lessons

3.1The Power of Data
3.2Python basics
3.3Python intermediate
3.4Data visualization & example tools
3.5Machine learning
3.6D&A use cases – property and casualty
3.7D&A use cases in Life & Health
3.8Predictive Modelling

CDICourse 4Value chain innovation - digital is changing each element of the value chain

Value chain innovation - digital is changing each element of the value chain - lessons

4.1Sales tools for insurance agents
4.2Underwriting – Life & Health
4.3Underwriting – property and casualty
4.4 Digital product development
4.5Service and Administration
4.6Claims – Life & Health
4.7Claims – property and casualty
4.8Implementing value chain innovations

CDICourse 5New business models - The Uber of insurance

New business models - The Uber of insurance - lessons

5.1Platforms & Ecosystems
5.2Microinsurance
5.3 Embedded and On-demand Insurance
5.4Comparison Sites
5.5Community, Affinity, & Peer-to-Peer
5.6Health & Wellness
5.7Commercial insurance
5.8Building new digital business models

CDICourse 6Customer Experience & Marketing - using data and digital insights to reach customers

Customer Experience & Marketing - using data and digital insights to reach customers - lessons

6.1Customer Experience
6.2Direct Digital Marketing
6.3Data-led Marketing
6.4MarTech
6.5The Power of Content
6.6Omni Sales & Service
6.7Customer Lifetime Value & Customer Advocacy
6.8Out of Industry Examples

CDICourse 7Strategy & Transformation - planning and executing for the future

Strategy & Transformation - planning and executing for the future - lessons

7.1Why strategy beats execution & strategic planning tools
7.2Ethics & Regulations
7.3Transforming the old vs building the new
7.4Partnerships in a digital world
7.5Change Management as a discipline
7.6Agile and LEAN
7.7Cultural change for a digital world
7.8How to succeed when most transformations fail

View lesson snippets

LMS stands for Learning Management System

Personal and professional development accelerator for learning about digital insurance
Gain relevant and practical insights, knowledge and tools that can be applied immediately in your professional career
Interactive and dynamic content sourced from some of the world's best thought leaders and Industry Experts - fun and engaging and not like being at school!
Independent, authoritative stamp of accreditation from the world’s leading Digital Insurance platform
Access to a virtual community network of like-minded participants
Convenient and simple access to Program material at any time and from anywhere

Our Faculty is a combination of TDI thought leaders, volunteer industry experts and experienced professionals from companies supporting the goals of the Digital Leaders program.

A unique feature of the Digital Leaders Program Faculty is that the vast majority are industry experts who continue to work in their field. This ensures you get a variety of experience and views from seasoned and current professionals

Hugh Terry

Industry expert and Mentor
Founder, The Digital Insurer

Simon Phipps

Industry expert and Mentor
Founder, The Digital Insurer

Malini Nagaria

Industry expert
Head of TDI Academy

Patricia Saporito

Insurance D&A
Author / Specialist

Dr Graham Spriggs

Curriculum & Assessments Director
The Digital Insurer

Susan Holliday

Senior Advisor IFC
Non Resident Scholar for III

Jyoti Gupta

Data Science and ML Lead Instructor
Xccelerate

Andrew Dart

Tech Specialist
The Digital Insurer

Deb Smallwood

Founder
Strategy Meets Action

Frederik Bisbjerg

Executive Vice President - Digitalisation & Innovation
Daman National Health Insurance Company

Zoë Belcher

Founder and Director
OB1 Consulting

Kristin Warne

Global head of life & health claims
Swiss Re

Andrew De Kock

Head of Tech
The Digital Insurer

Steve Tunstall

CEO & Co-Founder
Inzsure Pte.Ltd

Michael Ha

Industry Expert and Mentor
Country MD, True Money, Indonesia

Alan Walker

Digital Insurance
Transformation Specialist

Yannick Even

Global Analytics Business Partner
Swiss Re APAC

Jan Reinmueller

Head of Business Development
Microsoft

Mark Breading

Partner and Chief Research Officer
Strategy Meets Action

James Coghill

Industry Manager
Finance, Google

Eric Feng

Social Media Influencer
Global Speaker on Social Media Marketing

Harish Agarwal

CX Solution Lead
Qualtrics

Paul Brenchely

Partner, Insurance Advisory
KPMG Singapore

Duncan Minty

Business ethics consultant
Chartered Insurance Practitioner

Hugues Bertin

CEO
Digital Insurance LatAm

Okan Utkueri

CDI+ Turkiye
Programme Lead

Joel Bassani

CEO & Founder, Jinnbee
CDI+ France, Programme Lead

Thomas Chan

Insurance Sector Lead
Google Cloud

Nigel Walsh

Managing Director
Insurance at Google

Rick Huckstep

Chairman
The Digital Insurer

In depth, relevant and engaging material

100% virtual with no requirement for physical face-to- face
Blend of online multimedia learning – slides, videos, interactive research
56 lessons within 7 courses in total, each approximately an hour long
Small groups of 20-30 participants in a program cohort that start at the program at the same time
Focus on applicability of learning – practical global case studies and examples within insurance to bring learning to life
Opportunity to share personal experiences and examples during bi-weekly discussion groups

Twice-a-month discussion groups

Virtual 2 hour twice-a-month discussion groups to consolidate learning, share experiences, engage in discussion, ask questions and network
Led by Course Mentor with other Industry Experts
Promote interesting discussions and expand horizons
Time to work on group project

How to qualify

Completion of 50 out of 56 lessons from 7 courses, each approximately an hour long
Attendance at twice-a-month discussion groups
Completion of group project

What is the time commitment for the Digital Leaders Program?

We estimate that each participant will spend between 100-150 hours completing the program (around 6-8 hours a week) - this includes consuming the program material, attending the discussion groups and completing the group project. The program duration is 18 weeks but program access is given for 12 months

How do I pass the Digital Leaders Program and obtain my certification?

In order to gain the Digital Leaders certification, each participant must: i) Complete and pass the multiple choice questions at the end of each lesson, ii) Attend the bi-weekly discussion groups and iii) Complete the group project

How do I sign up?

Click on this link to register your details and we will be in touch with you.

Can I start straight away?

We run the program on a cohort basis meaning that we have a group of participants going through the program at the same time. We run quarterly cohorts and will be able to tell you when the next cohort is due to start when you register your interest. You can also sign up to start in a future dated cohort.

Can I get a discount to the course fee?

Our corporate and individual members may be eligible for discounts. Contact us to find out more

What does the group project consist of?

The group project involves working in groups of 4-6 to present a pitch on either a value chain innovation or a new digital Business model. Each group must submit a 12 page presentation and present their pitch (maximum 10 minutes) during a presentation session. Full guidance is given including templates and guidelines. The bi-weekly discussion groups also allow time for group project work. We recommend allowing an additional 5-10 hours for working on the group project

Do you have any guidance on how I can get approval from my organization to participate?

We would recommend that you check your organisation's Learning & Development policy. Some organisations allow employees to participate in external training programs and reimburse them on completion. Others have their own training budgets but require pre-approval.

I have further questions / would like to talk to someone, who can I direct my questions to

Please contact Rob Collins at [email protected] who can answer any questions and arrange a call with you.

Register Interest Now

Arthur D. Little

Welcome to our Digital Leaders Program

The world's first global certificate in digital insurance

Run by TDI Academy - your lifelong learning partner on digital insurance

Digital Leaders Program – a unique digital insurance certificate program designed for insurance professionals in the US accredited by St. John´s University

Why choose the Digital Leaders Program?

Digital Leaders Program approach

Who is it for?

Program Details

Benefits

Benefits For Professionals

Benefits For Organisations

Meet the Digital Leaders Program Faculty