1.6 Why Data is King
NPS means net promoter score and is calculated from the participant rating out of 10. The range is from -100% to +100%. A score of 0-50% is seen as good, 50-70% excellent and >70 is exceptional. But as always make your own mind up!
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This lesson dives into to explore what data is and how it can be managed. Some of the implications for insurance are explored including the critical role of data in pricing risk.
This lesson, led by Frederik Bisbjerg, is part of the course called “Our Changing World” that itself is part of the world’s leading learning & development programme on digital insurance created and maintained by the TDI Academy which is part of The Digital Insurer.
The full list of lessons and courses is available here.
Learning GoalsLesson Duration | 70 min
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