C4.5 Service & Administration
Industry Experts
Graham Spriggs
Educational Specialist, ADI Curriculum & Examination Director
The Digital Insurer
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Lesson Overview
This lesson looks at the historical approach to service& administration and explores how technology can make a change in how services are delivered. As usual a number of case studies are included.
This lesson, led by Graham Spriggs, is part of the course called “”Value Chain Innovations” that itself is part of the world’s leading learning & development programme on digital insurance created and maintained by the TDI Academy which is part of The Digital Insurer.