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Digital bancassurance – research links

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Please find a collection of curated research links below on digital bancassurance, to further your understanding of the topic.

Last updated November 2023.

Article Why read this? Source Medium Time 
Conversational AI for the Insurance Industry Putting conversational AI to work in insurance. Call Centre Helper Article 5 minutes
How to use AI in the insurance value chain: customer service and policy administration Accenture report in three parts looking at how AI can be used to transform various parts of the insurance value chain. Accenture Report 20 minutes 
AI in insurance  How use cases are being put to work in call centres. Dialpad Blog 5 minutes 
Conversational AI transforms the insurance customer conversation Improving customer service with conversational AI. DXC Technology Blog 5 minutes 
Omnichannel, not omnishambles Article from 2016 highlighting how companies looking to implement an omnichannel must become more responsive to the needs of their customers McKinsey & Company Blog 5 minutes 
More than digital plus traditional: A truly omnichannel customer experience Report the above article draws on. McKinsey & Company Report 20 minutes
How bancassurance can keep pace with retail banking in Asia–Pacific Banks are changing and bancassurers must change differently if they wish to survive. McKinsey & Company Blog 5 minutes
United Kingdom (UK) Bancassurance Distribution Dynamics and Future Market, 2022 Update  Headline data on the UK bancassurance sector. GlobalData Plc Report Extract 5 minutes
Bancassurance: It’s time to go digital  Pre-pandemic McKinsey report on bancassurance and the need to go digital. McKinsey & Company Report 15 minutes
Bancassurance: Global Strategic Business Report Extract from market report about global bancassurance market. Research and Markets Report Extract 5 minutes
Bancassurance Market in Europe Size & Share Analysis – Growth trends & forecasts (2023–2028) European bancassurance growth trends and forecasts report. Mordor Intelligence Report Extract 5 minutes
Personalized Bancassurance in Action Rich data should provide bancassurers with ample opportunities. BCG Blog 7 minutes
Building the Future of Bancassurance Requires Foresight and Flexibility The future of bancassurance.  RGA Reinsurance Blog 5 minutes
How can bancassurance meet the challenges of today? How bancassurance innovation meets the challenges of today. FinTech Global Report 10 minutes


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