Sign up and be the first to know

About Hugh Terry & The Digital Insurer

Hugh Terry & The Digital Insurer Video

Contact Us

1 Scotts Road
#24-10 Shaw Centre
Singapore 228208

Write an article

Get in touch with the editor Martin Kornacki

email your ideas at [email protected]

Pre Registration Popup

itcasia2020 Registration Popup

Share Popup

Prime Member: Find out more

Access a unique programme!
  • 56 pre recorded lesson of online content from industry experts over 7 courses
  • The best in digital insurance for practitioners and by practtioners
  • Online MCQ after each lesson
  • Join the discussion forum and make new friends
  • Certificate upon completion to show your expertise and comitment
  • 3 months to complete
  • Normal price US$1,400 Your Prime member price is US$999
  • Access to future versions included in your Prime membership!
Become a member

Prime Member: Contact Us

REach out to us. Please fill up the form below
  • Let us know how we can help. You can expect a response within 24 hours

Why Mobility Matters to U.S. P&C Insurers – Cognizant Report

Article Synopsis :

Product differentiation has become increasingly difficult in insurance. As a result insurers are striving for service differentiators such as convenience and ease of use, which increasingly means mobile.

 The Digital Insurer reviews Cognizant’s Report on Why Mobility Matters to U.S. P&C Insurers

All on one mobile screen; the insurance marketplace of the not-so-distant future?

In “Why Mobility Matters to U.S. P&C Insurers”, Cognizant answers key questions on the benefits and challenges of mobile and explains how P&C carriers can achieve real business benefits via mobile platforms.

The report identifies three key forces driving insurers to embrace mobility:

  • Consumerisation of IT
  • Challenging Operating Environments
  • The Need to Differentiate

By capitalising on key innovations such as satellite imaging, augmented reality, and telematics, insurers can create significant efficiencies in the following areas:

  • Sales
  • Insurance underwriting
  • Claims management
  • Enhanced agent capabilities
  • In-vehicle devices (telematics)

The report identifies three main challenges insurers face in the mobile space:

  • Protecting sensitive customer data
  • Modernizing legacy systems to accommodate new technologies
  • Dealing with complex technology integration

The report recommends a holistic approach to mobile and suggests the following steps toward successful mobile strategy:

  • Clearly define business goals
  • Identify user groups in the organization and customer segments
  • Prioritize customer-facing applications
  • Identify mobile devices and operating systems to support
  • Define how mobile applications will be developed
  • Establish a comprehensive security framework
  • Address BYOD and device heterogeneity issues
  • Create a roadmap for establishing learning centres

Link to Full Article:: click here

Digital Insurer's Comments

Mobile is the most disruptive technological advancement since the mass adoption of personal computers. Mobile isn’t just about small screen sizes and mobile apps, but a ubiquitous channel, always on. The mobile imperative demands the delivery of seamless, high quality experiences to customers everywhere, every time, from any device.

Though the challenges (e.g. data security, legacy systems, integration) are indeed daunting, carriers able to boldly surmount them will enjoy a decided advantage over technically inferior rivals.

Link to Source:: click here


Livefest 2019 Register Popup Event

Livefest 2019 Already Registered Popup Event

Livefest 2019 Join Live Logged-in Not Registered

Livefest 2019 Join Live Not Logged-in