The Top 10 Strategic Technology Trends for 2014 – Gartner research
Article Synopsis :
Insurers today are faced with multifaceted disruptive technologies which have the potential to impact business models significantly. As has already been seen, technology advancement will have an even greater impact on the connection between the customer and the insurer. The sooner insurers adapt to the changing technology trends, the better they will be placed to accommodate future demands and expectations of digital customers.
Gartner’s analyst, David W. Cearley, in the article titled “The Top 10 Strategic Technology Trends for 2014” highlights the top 10 technology trends that will have the biggest potential for significant and disruptive enterprise impact in the coming future, and identifies the following top 10 trends:
- Mobile Device Diversity and Management
- Mobile Apps and Applications
- The Internet of Everything
- Hybrid Cloud and IT as Service Broker
- The Era of Personal Cloud
- Software-Defined Anything
- Web-Scale IT
- Smart Machines
- 3D Printing
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Digital Insurer's CommentsInsurers may view digital transformation as a huge challenge, but there is a window of opportunity to treat technology advancement as an enabler for providing enhanced customer experiences. Although the digital transformation will not be achieved overnight, staying ahead of the curve is important. As the report highlights the disruptive trends, insurers can see where they stand today and seek to understand what processes they need to set up to address the challenges.
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