Harvey Nash CIO Survey 2014

Article Synopsis :

The digital age is here and to keep competitors at bay, insurers need unification of business under an effective digital strategy. To meet the challenges of digital transformation and a mobile-first world, digital insurers must build a consistent experience for customers across channels. To achieve these, insurers will require a skilled workforce and a digital champion.

A new role for the CIO? 

The “Harvey Nash CIO Survey 2014” highlights a clear concern over ths shortage of technology skills in the Asia Pacific region. It goes on to stress that skills will have to be imported from other regions such as Australasia and Europe to meet demand. Key points discussed in the report are:

• CIOs are becoming more important to their organisations
• Good project performance remains an important ingredient for CIO success
• The skills shortage problem is back on the agenda
• Relationships remain a challenge, particularly with the marketing and HR functions
• Digital leaders, who are they and who owns them?
• Budgets are increasing and so is outsourcing intent
• It’s a great time to be a CIO

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