KPMG: General Insurance Industry Review 2019

Executive summary 

KPMG’s General Insurance Industry Review 2019 includes the financial results up to 30 June 2019 of all Australian general insurers.

What’s going on down under?

The format, content and presentation of the 2019 General Insurance Industry Review comprise three segments:

1. The year in review — a concise but insightful analysis of how the general insurance sector performed throughout the 2018/2019 financial year utilising Australian Prudential Regulation Authority (APRA) quarterly data statistics. This year we have incorporated customer insights and analysis from Google regarding the types and quantum of queries and searches performed through Google and YouTube search functions relevant for general insurance products.
2. Top 10 emerging trends — KPMG’s views on the top 10 trends that will shape and influence the industry in 2020 and beyond. In this section, we reflect on the implications of these current and emerging themes, which may require Australia’s general insurers to significantly adapt the way they do business. We provide a short insight into each emerging trend and will follow these up with a more in-depth article on each topic as we enter 2020.
3. KPMG General Insurance Insights Dashboard — this interactive dashboard contains a range of interactive charts and graphs presenting key industry metrics for the past five years. The interactive dashboard allows the data to be filtered via year or insurer. It also allows for comparison between an individual insurer against others in the market.

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