About this event
Watch Webinar Replay
Watch this webinar replay to learn from the latest Forrester Consulting research, commissioned by Red Hat & Intel, on why CI is set to become the next big thing, and how a robust infrastructure strategy and adaptable architecture, coupled with strong organisational focus and drive, are key to capturing the CI opportunity. To get your copy of the Forrester report, simply complete the survey here.
Join us to learn from the latest Forrester Consulting research, commissioned by Red Hat & Intel, on why CI is set to become the next big thing, and how a robust infrastructure strategy and adaptable architecture, coupled with strong organisational focus and drive, are key to capturing the CI opportunity.
We will also be hearing from two of Asia’s leading insurers – AIA Group and QBE – on how CI offers exciting potential to unlock shareholder value across Life, Health and General Insurance markets across the region and around the world.
In this session, a guest speaker from Forrester will discuss the latest findings on how emerging technology and architecture enable APAC insurance organizations to seize the CI opportunity, with agility at scale, and deliver an elevated CX across the customer lifecycle. We will then learn from CI case studies across Life, Health and General Insurance, including directly from AIA Group and QBE. All presenters will also explore the roles played by organisational culture, cloud native architecture, data ingestion & advanced analytics (AI/ML), devices & IoT, in realising the enhanced CX benefits of CI. There will also be an opportunity to pose your own questions to the presenters, during the panel discussion.
This event is a must for anyone interested in improving Customer Experience, the role/s that technology can play and, staying ahead of the pack when it comes to understanding the critical role that Connected Insurance can play in driving-up business results.
|Welcome & Opening Remarks|
|Insurer Perspective (L&H)|
Insurer Perspective (P&C)
This interactive webinar will address topics including:
- The latest Forrester research showing how APAC insurers are adapting to more demanding client expectations
- How connected insurance offers a significant opportunity to improve CX throughout the lifecycle
- Business models deployed in connected insurance strategies
- Connected Insurance Case Studies and opportunities across Life, Health & General insurance
- To what extent there is real business value in pursuing Connected Insurance
- The importance of cloud-native technologies as an enabler for connected insurance