About this event
For seven straight years, the SMA Summit has been focused on sharing and showcasing insurer success stories, lessons learned, and insurer use cases that reflect their transformation in action.
SMA research clearly shows that there is momentum:
- More than 90% of insurers are investing in customer experience projects, digital transformation strategies, and advancing data with analytics
- 72% of insurers cite changing customer experience and expectations are the number one triggers for innovation across all lines
- 43% of insurers identify themselves as being in “transformation mode,” and that figure is expected to rise above 50% next year
The SMA Summit is filled with real accounts from compelling speakers and innovative insurers that are transforming their businesses – sharing their strategies and plans around digital, customer experience, emerging tech, InsurTech, and more. Also, gain insights from SMA’s latest research, hear real-world innovation best practices, and understand how all this aligns to your strategies and investment plans.
Meet and have conversations with industry leaders who are leading the transformation within their organizations. Enjoy networking with the speakers and attendees from all sizes of insurance companies – from both business and IT. Gain insights from peers along all stages of the journey to help you determine what is best for your company.
Our Innovation in Action Awards are a cornerstone at the Summit. Be sure to join us on Sunday night for our Welcome Reception and the 2018 SMA Innovation in Action Awards presentations. Network with the winners, and on Monday during the Summit, you’ll have the opportunity to hear the award winners share their stories.