About this event
Watch the webinar replay
Webinar Statistics
Click here for all the Webinar Statistics
Event Materials
View the slides here
Webinar ID: 238-888-818
Join us for this webinar and listen to an experienced, global panel of insurance professionals present, discuss and answer your questions on the theme of “Customer engagement in a connected world”. We have a great line up of speakers and this is sure to be a popular webinar so register early to guarantee your place.
Our webinar will cover viewpoints on how digital customer engagement can deliver on the expectation of superior customer experience.
By participating live you can help to shape the panel questions and also participate in our live poll. Registered participants who are unable to attend will be emailed a link to the recording of the webinar.
Speakers
Murray Raisbeck
Partner, KPMG
Andrew Dart
Head of Australia & New Zealand, The Digital Insurer
Adrian Clamp
Partner & Customer Advisory, KPMG
Dr. Catriona Wallace
CEO & Founder, Flamingo AI
Tarun Mathur
Co-Founder & Director, PolicyBazaar.com
Shirley Shi
Group Vice President, Customer Engagement and Loyalty, FWD Insurance
Event Highlights
Agenda
| Topic | Presenter |
|---|---|
| Introductions | Murray Raisbeck & Andrew Dart |
| How insurers can up their game and drive customer engagement | Adrian Clamp |
| Improving customer experience using AI and Machine Learning | Dr. Catriona Wallace |
| Consumer insights from online customer engagement | Tarun Mathur |
| Uplifting the customer experience – an insurer’s perspective | Shirley Shi |
| Q&A | Moderated by Murray Raisbeck |
Upcoming Webinars
Watch on-demand: Desperately Seeking Transformation – Part 2: Insights from leading insurers Data projects
Watch this webinar replay the second in our series “Desperately Seeking Transformation”. This two-part ...
Watch on-demand: Competing for tomorrow’s leaders – How MENA insurers can win the war to secure & retain talent in the digital age
Watch this webinar replay learn ways for insurers to deal with the talent crunch that is exacerbated in the ...
Watch on-demand: L&H Insurance in the 21st Century – Navigating Antimicrobial Resistance, Climate Change, Mental Health, and Technological Advancements
View the slides Webinar Statistics Click here to view stats for previous...
Watch on-demand : Desperately Seeking Transformation – Part 1: Why data will make or break your transformation plans
Desperately Seeking Transformation. This two-part webinar series, brought to you in conjunction with Red Hat ...
Watch on-demand : SDI from TDI – The Dawn of a New Era – Sales Digital Insurer Programme Launch by TDI Academy
Watch this webinar replay to mark the launch of TDI Academy’s latest programme launch – SDI ...
Watch on-demand: TDI TechMap23 – Exploring the latest tech trends and their impact on insurance
Watch this webinar replay for the formal launch of TDI TechMap23, which explores the impact of 17 technologies...
