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About Hugh Terry & The Digital Insurer

Hugh Terry & The Digital Insurer Video

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  • 56 pre recorded lesson of online content from industry experts over 7 courses
  • The best in digital insurance for practitioners and by practtioners
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Oliver Wyman

Oliver Wyman is our official partner for the APAC Insurer Innovation Awards.

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit

Arthur D. Little

Arthur D. Little has been at the forefront of innovation since 1886. We are an acknowledged thought leader in linking strategy, innovation and transformation in technology intensive and converging industries. We navigate our clients through changing business ecosystems to uncover new growth opportunities. We enable our clients to build innovation capabilities and transform their organizations. Our consultants have strong practical industry experience combined with excellent knowledge of key trends and dynamics. ADL is present in the most important business centers around the world. We are proud to serve most of the Fortune 1000 companies, in addition to other leading firms and public sector organizations. For further information, please visit


Finnovating is a Matching as a service platform that enables X-Techs from all around the word to connect , collaborate and get the funding they need to grow from investors and corporations globally. The Finnovating platform is a space were the key players of the Tech industry can connect together easily and boost global Tech innovations.


Sønr is the world’s most comprehensive source of innovation intelligence. It is a subscription platform used by some of the best known insurance companies globally.

It tracks millions of companies around the world and provides insight on the latest market trends, the startups and scaleups reshaping the industry, and intelligence on how other big insurers are innovating.

Sønr includes a suite of tools designed for teams to better collaborate and connect. From recording meetings to capturing and sharing Notes, to being able to track and share activity across the company using Watchlists and CRM boards.

The platform is backed up by a team of consultants, researchers and analysts who support clients in discovering and creating new business opportunities.

Direct & digital life webinar recording – Poll suggests that a digital front-end model will be the most popular in Asia

Our first webinar for 2016 had over 190 attendees from around the globe.  This was our fourth webinar as part of our Digital Insurance in Action series, sponsored by KPMG.  If you missed it, you can listen to the recording below.

We had 4 excellent speakers on our global panel of direct life insurance experts from the 3 largest countries in Asia – China, India and Indonesia.

  1. Emma Royall, Group Director, Digital Marketing from FWD gave us an overview of direct life insurance in FWD.
  2. David Cook, Direct, Head of Distribution Solutions, L&H Asia from Swiss Re gave a reinsurance perspective.
  3. Erick Qin, Digital Life Insurance Expert, China Life talked about digital life insurance in China.
  4. KS Gopalakrishnan, CEO from Aegon Life explained digital life insurance in India.

Poll Results

The webinar concluded with a snap poll to participants who were asked the following question:

Which of the following digital life insurance business models do you think will become the most popular in Asia?

As you can see from the chart below:

  • Over a quarter of respondents believe that the most popular models in Asia will be digital front-end models providing a flow of business to a full time digitally enabled sales force, suggesting that the personalised, face-to-face model still has longevity
  • A further quarter thought that it was “too early to tell”, a clear indication perhaps that innovation and change are required but there is no clear “winning” model in sight
  • Interestingly, what could be deemed as the most “digitally advanced” model,  differentiated online propositions e.g. multi channel with rewards and wearables/IoT, received the least amount of votes (13%)

Our next webinar will be in April and will be on the theme of digital and direct non-life insurance in Asia – we will be confirming details soon.

In the mean time, you can view the replay of the direct life webinar here.

You can also access and listen to all of our webinars that we have held to date here.


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