In Q4 of this year, Zurich and Apple will jointly launch a broker app in the UK. The app has been integrated with Zurich systems to automatically supply useful information about a given client’s policies the moment the broker meets the client. The core technology is based on geo-location and proprietary algorithms that will suggest cross-selling opportunities based on client-data in addition to arranging follow-up meetings.
The app will then help brokers to connect better with their existing clients, identify cross-selling opportunities and improve customer service capabilities. Zurich has been working with Apple on several initiatives since the autumn last year.