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About Hugh Terry & The Digital Insurer

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Services of interest
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Arthur D. Little

Arthur D. Little has been at the forefront of innovation since 1886. We are an acknowledged thought leader in linking strategy, innovation and transformation in technology-intensive and converging industries. We enable our clients to build innovation capabilities and transform their organizations. ADL is present in the most important business centers around the world. We are proud to serve most of the Fortune 1000 companies, in addition to other leading firms and public sector organizations. For further information, please visit www.adlittle.com

Zest Health – Smart Concierge service and App

In Action Summary

Zest Health is an mHealth startup based in Chicago. Zest is currently trying to reinvent the way consumers make healthcare decisions through a mobile solution and concierge service.

zest-healtg-app

Zest Health is ultimately trying to blend the current fragmented nature of healthcare into a one touch, human-centric Smart Concierge service.

Key Features of the Zest Mobile Solution include:

  • 24/7 Nurse Concierge – Zest’s ‘Talk to Me’ gives members an always-on concierge health service.
  • Appointment Scheduling & Reminder Service – With ‘Schedule Me’, members get quick and easy scheduling with in-network providers specific to their plan design.
  • Marketplace for Medical Products, Services & Procedures – Zest Marketplace gives members the ability to purchase high quality, low cost healthcare products and services within the U.S.
  • Summary of Benefits Across Plans in One Location – ‘Inform Me’ is the consumer’s window to all health benefits info.

Through these features, Zest Health is ultimately trying to blend the current fragmented nature of healthcare into a one touch, human-centric Smart Concierge service that brings the “quantified self” into the palm of otherwise unaware healthcare consumer. Thus, Zest is effectively reimagining access to healthcare by leveraging mobile sensor and location based technology which will be the key to sustaining competitive advantage in the rapidly evolving healthcare industry.

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