Prudential Singapore and SkillsFuture Singapore collaborate to nurture a future-ready insurance workforce
In View Summary
Prudential Singapore has partnered with SkillsFuture to upgrade employee skill sets in order to meet the changing demands of the insurance industry.
The partnership provides Prudential employees with access to courses on innovation, entrepreneurship, data analytics, social media and cyber security.
Last year, Prudential SG invested 25,000 hours+ in training employees in leadership skills, design thinking, innovation and digital skills. Also, the internal mobility programme and commitment-free part-time education sponsorships enable employees to build new competencies while on the job and to forge new career paths within the organisation.
Prudential employees explore SkillsFuture courses together with Wilf Blackburn, CEO, Prudential Singapore and Ng Cher Pong, CEO, SkillsFuture Singapore
As part of this partnership, Prudential will enroll 1,000 employees, Financial Consultants and customers in its SkillsFuture Advice programme. At the workshop, they will receive useful information and how they can tap on the various resources and tools to upgrade their skill sets to meet the digital era.
Wilf Blackburn, CEO, Prudential Singapore “We encourage everyone at Prudential to learn, explore and experiment as part of our innovation culture. Investing in capabilities-building for our people is core to the success of Prudential and the insurance industry. By partnering with SkillsFuture, we are further helping our people to prepare themselves for future roles in the digital economy so they can remain relevant and continue serving the evolving needs of our customers.”
Benefits to customers
Improved response times
Enhanced customer engagement
Less error and frauds
Improved customer experience
Benefits to insurers
Improved customer engagement
Saves costs and time
Innovation in products & services
Improved turnaround time
Simplified value chain
Digital future-ready employees
The Digital Insurer's View
Digital skill shortage is one of greatest concerns for today’s CEOs. As the insurance industry is becoming extremely competitive, so is the demand for fresh skills to sustain the companies digital ambitions. Prudential’s initiative to upgrade its employee skill set will not only address the skills gap within digital insurance but also increase the retention rate.
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