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London startup Pluto aims to simplify travel insurance purchase and claims

In View Summary

Pluto is a UK-based travel insurance startup that aims to help travellers get most out of their trips. It providers travellers hassle-free and transparently priced travel insurance via a smartphone app. Travellers can make claims in less than 10 minutes.

Pluto’s key features

Recently, Pluto announced the launch of its instant flight delay cover and its integration with Babylon Health to help travellers that get sick during their holidays.

Pluto’s instant flight delay cover provides instant airport lounge access or a cash payout when flights are delayed, and instant access to a virtual UK GP.

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With Babylon Health, customers can access 24/7 on-demand medical help and prescriptions via a mobile app. The integration aims at providing fast, safe and free access to medical support for travellers abroad

Pluto’s mobile application

Duncan McIntyre, Investor in Pluto said: “In an industry that’s in desperate need of changing from reactive to proactive, Pluto are at the forefront of meeting modern travellers needs and expectations. If your flight is delayed or you’re feeling unwell on holiday, they’re providing instant care. Pluto is a game-changing addition to the stale and archaic travel insurance market.”

The Digital Insurer's View

Travel insurance is a complicated grudge purchase and many people simply believe it is not necessary. However, Pluto’s value proposition could be a game-changer with its promise of instant claims, instant delay cover and medical attention for travellers.

Babylon Health’s value proposition has already been identified by Prudential in Asia where it has launched AI-powered digital health services. The solution offers 24/7 access to digital health tools along with Pru’s suite of protection products.

Pluto’s partnership is similar and gives customers access to medical insurance and claims assistance on the go while simplifying the purchase process.

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