Google Tanslate

Select Language

Sign up and be the first to know

About Hugh Terry & The Digital Insurer

Hugh Terry & The Digital Insurer Video

Contact Us

1 Scotts Road
#24-10 Shaw Centre
Singapore 228208

Write an article

Get in touch with the editor Martin Kornacki

email your ideas at [email protected]

Pre Registration Popup

itcasia2020 Registration Popup

Share Popup

Prime Member: Find out more

Access a unique programme!
  • 56 pre recorded lesson of online content from industry experts over 7 courses
  • The best in digital insurance for practitioners and by practtioners
  • Online MCQ after each lesson
  • Join the discussion forum and make new friends
  • Certificate upon completion to show your expertise and comitment
  • 3 months to complete
  • Normal price US$1,400 Your Prime member price is US$999
  • Access to future versions included in your Prime membership!
Become a member

Prime Member: Contact Us

REach out to us. Please fill up the form below
Let us know how we can help. You can expect a response within 24 hours
Services of interest

Arthur D. Little

Arthur D. Little has been at the forefront of innovation since 1886. We are an acknowledged thought leader in linking strategy, innovation and transformation in technology-intensive and converging industries. We enable our clients to build innovation capabilities and transform their organizations. ADL is present in the most important business centers around the world. We are proud to serve most of the Fortune 1000 companies, in addition to other leading firms and public sector organizations. For further information, please visit


Finnovating is a Matching as a service platform that enables X-Techs from all around the word to connect , collaborate and get the funding they need to grow from investors and corporations globally. The Finnovating platform is a space were the key players of the Tech industry can connect together easily and boost global Tech innovations.


Sønr is the world’s most comprehensive source of innovation intelligence. It is a subscription platform used by some of the best known insurance companies globally.

It tracks millions of companies around the world and provides insight on the latest market trends, the startups and scaleups reshaping the industry, and intelligence on how other big insurers are innovating.

Sønr includes a suite of tools designed for teams to better collaborate and connect. From recording meetings to capturing and sharing Notes, to being able to track and share activity across the company using Watchlists and CRM boards.

The platform is backed up by a team of consultants, researchers and analysts who support clients in discovering and creating new business opportunities.

Desjardins Alert Program – a new home insurance program enabled by Roost Home telematics

In View Summary

Canadian insurer Desjardins has entered into a strategic partnership with smart-home device company Roost to offer the Alert Program to its policyholders. Through this program, Desjardins home insurance policyholders can get a notification enabled smart Roost device to detect leaks and freezes in their home.

Alert program helps clients harness the power of technology to avoid stressful and annoying situation as much as possible

How Alert program works?

  1. Desjardin home insurance policy holders will receive a free water leak and freeze detector with the Alert Program.
  2. Install the detector in your home by connecting it to the Wi-Fi and, in the event of water leaks or freezing temperatures, you’ll receive alerts on your smartphone.
  3. Ultimately, you’ll be able to act quickly to limit the damage and have a better chance to avoid a claim.

To make the Alert offering more user friendly, Desjardins have ported the data from the Roost device directly to its policy-servicing and renewal capabilities, as well as its telematics program, Ajusto. Ajusto rewards clients for improving their driving habits, and serves as a hub for online services including insurance policy management, store vehicle data and access exclusive offers from Desjardins. The unification of Alert and Ajusto means that policyholders who use the Roost device and are members of Ajusto have a centralised hub for all their driving and home maintenance data too.

According to Alex Veilleux, Vice-President of innovation and strategic partnerships at Desjardins General Insurance Group, “with the Alert program, we’re helping clients harness the power of technology to avoid this type of stressful situation as much as possible“.

Ultimately, this Roost device is repurposing the traditional rigid policy and claims experience towards a seamless and one stop mobile experience, while simultaneously helping customers prevent risk and redeem services available exclusively to Desjardin policy holders.

Reported Benefits

Benefit to Customers

  • Loss prevention tool for policyholders.
  • Avoid the stress and loss that water-related damages can bring.
  • Online policy management.

Benefit to the Insurer/Partner

  • Consolidate its entire mobile offerings onto a single smartphone app.
  • Lower claims ratio for home insurance policy holders.
  • Deeper and differentiated engagement with the customers through a practical use case of home maintenance.

The Digital Insurer's View

Customers are increasingly demanding a singular view of their entire policy portfolio. By uniting a connected home solution (The Alert) with a real time driving beahvior auto insurance (The Ajusto) through the same app, Desjardin is positioning itself to deliver on this vision.

Ultimately, insurers have long been pushing to become more than underwriters, although there are many paths to pursue, leveraging mobility as a key component of managing property insurance risk while simultaneously enhancing the customer experience represents a quick win for property insurers trying to compete in the IoT era.



Livefest 2019 Register Popup Event

Livefest 2019 Already Registered Popup Event

Livefest 2019 Join Live Logged-in Not Registered

Livefest 2019 Join Live Not Logged-in