Sign up and be the first to know

About Hugh Terry & The Digital Insurer

Hugh Terry & The Digital Insurer Video

Contact Us

1 Scotts Road
#24-10 Shaw Centre
Singapore 228208

Write an article

Get in touch with the editor Martin Kornacki

email your ideas at [email protected]

Pre Registration Popup

itcasia2020 Registration Popup

Share Popup

Prime Member: Find out more

Access a unique programme!
  • 56 pre recorded lesson of online content from industry experts over 7 courses
  • The best in digital insurance for practitioners and by practtioners
  • Online MCQ after each lesson
  • Join the discussion forum and make new friends
  • Certificate upon completion to show your expertise and comitment
  • 3 months to complete
  • Normal price US$1,400 Your Prime member price is US$999
  • Access to future versions included in your Prime membership!
Become a member

Prime Member: Contact Us

REach out to us. Please fill up the form below
  • Let us know how we can help. You can expect a response within 24 hours

Cathay Century’s My MobiCare App for its P&C policyholders, Taiwan


In Action Summary

cathay century mymobicare app

Cathay Century’s My Mobicare App helps auto customers involved in a car accident 

To better serve their policyholders, Cathay Century Insurance launched its My Mobicare app in September 2013, the first mobile application in Taiwan’s Property and Casualty (P&C) insurance industry that combines positioning, photo shooting and instant contact to help policyholders involved in traffic accidents.

The My MobiCare app helps customers deal with a car accident by providing step-by-step guidance to record the scene of the accident and collect all the necessary information in order to assure the customer’s rights and interests.

As a true product of the digital age, My Mobicare also integrates with the back-end customer service support processes. All Cathay Century Insurance Auto customers can be connected directly to the customer service centre during working hours. The customer service staff will call back within three minutes to help customers in distress. If necessary, claims personnel will visit the accident site immediately to handle claims.

The app was primarily designed to help drivers to deal with car accidents, build an additional communication channel, enhance customer satisfaction and promote corporate image. The app has had 50,000+ downloads (as at June-2015) from the Google play store.



Livefest 2019 Register Popup Event

Livefest 2019 Already Registered Popup Event

Livefest 2019 Join Live Logged-in Not Registered

Livefest 2019 Join Live Not Logged-in