China’s public health system is notoriously antiquated. In an effort to facilitate a quick, efficient and meaningful flow of information between doctors and patients, Baidu has already integrated its Melody AI into the popular iOS and Android Baidu Doctor app, which allows patients to ask questions of doctors, book appointments or get health information in real time. Melody further complements this Doctor App as Baidu has designed it to converse with patients directly and collect data on their medical conditions. It is also capable of querying patients on things like the duration, severity, and frequency of their symptoms in order to deliver this data to doctors who then make an informed decision on treatment options.
At the core of the Melody system lies a proprietary deep learning and natural language processing (NLP) software developed by Baidu.
“Melody is designed to help both doctors and patients. By focusing on the medical assistant space, we’ve built a conversational bot that can give highly-customized and situation-appropriate responses to a patient’s query,” Baidu’s chief scientist Dr. Andrew Ng said in a statement. “As Melody has more conversations, it will learn and keep getting better. This is just the start of a much larger AI-driven transformation of the healthcare industry.”
Currently, the Baidu Melody bot is only available in China, but Baidu is in discussions with healthcare services around the world, including Europe and the US, in a bid to expand into new markets.