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Active.Radar by Ibshurance

In View Summary

Active.Radar brings together insurers, brokers and enterprise clients through a unified and highly customisable collaborative workflow hub that automates, manages and executes all claims related services.

Active.Radar can adapt itself to several business scenarios and requirements and use cases include:

  • Insurance Company A needs to manage a nationwide network of outsourced home/property damage appraisers, home repairers, auditors for all services rendered with full operational and financial integration with the Insurance Company A’s core systems
  • Insurance Fraud Investigation Service Provider Z needs to manage and execute all the services requested by several Insurance Companies with full CRM and ERP features and further automatic data integration/exchange with its Customers and Customer customisable frontals
  • Road Assistance Company B has to manage the services carried out by a nationwide network of workshops that provide vehicle repair services to its policyholders in the event of breakdowns

To date, Active.radar has been servicing Portuguese insurers, as well as networks of appraisers and assistance, with a close collaboration that has allowed it to fine tune and prepare the solution for scaling in 2019.

Reported Benefits

For Insurance Companies 

  • Automated collaboration and data exchange in the cloud between all the main stakeholders thus reducing costs, streamlining workflows and improving overall customer experience.

For Insurance Service Providers 

  • Empowers the insurance service providers with all the tools, service data and further operational guidelines required to service the insurance company faster and feed the insurance customer in realtime with updated information.

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