360Globalnet is a UK based enterprise software provider focused on enabling audio/visual and associated data analytics to the insurance, construction, healthcare and government industries, allowing them to make faster decisions, improve customer service and reduce costs.
By combining custom built technology such as video over internet, live streaming and even UAV (drones) with a crowd sourced business model to collect and share information, 360Globalnet have built a digital claims management experience based on a customer self-service model. Their solution puts the customer in control along with maximising the benefits of mobile devices for operational roles as diverse as Insurance Assessors.
According to the 360Globalnet team, if you could “see every claim” and “see every risk” you would be able to settle claims quicker whilst optimizing the claims cost. Similarly, through “seeing every risk” you would make better decisions and improve the quality of your book of business. 360Globalnet makes this possible through various tools it offers:
“What if everyone involved in the settlement of a claim, from the first notice of loss to repair, had all the real-time data they needed in front of them – text, images and video – moments after it occurred?”, asked Paul Stanley, 360Globalnet CEO. “Seamless, real-time visibility across the claims process is a winning proposition for insurers that can be implemented with low up-front costs, minimal disruption to existing software and short implementation times.”
In March 2016, 360Globalnet announced a strategic investment by CSC in 360Globalnet which will provide 360Globalnet with more resources to expand the reach of its streaming and data processing solution.