Article Synopsis :
Traditional insurers will have to embrace digitisation sooner than later as complexity of doing business is increasing. There are challenges related to data overload, emergence of new channels for distribution and increasing customer expectations.
A report by Deloitte consulting summarises the Tech Trends which will help the digitisation team to address these concerns. According to the report there are five forces that will shape the “post” digital enterprise namely Analytics, Mobile, Social, Cloud, and Cyber.
The report classifies digitisation opportunities into two categories namely disruptors and enablers. The disruptors are opportunities that can create a positive disruption in IT capabilities, business operations, and sometimes even business models whereas enablers are existing opportunities which need a renewed approach as a result of new developments.
This 100 page report has the following sections:
– CIO as the post digital catalyst
– Mobile only (and beyond)
– Social reengineering by design
– Design as a discipline
– Inusrance telematics : the time has finally come
– Finding the face of your data
– Gamification goes to work
– Reinventing core systems
– No such thing as hacker proof
– The business of IT
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Digital Insurer's CommentsThe author’s conclude with “ We close this year’s report with the familiar quote from futurist William Gibson: “The future is already here…it is just not evenly distributed.” Over the next few years insurers who successfully effect a digital transformation will move ahead of their peers – and will capture more than their “fair” share of the digital future. For a perspective on how emerging tech trends can be used to transform existing face-to-face insurance models, please read
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