Vlocity mix cloud ancestry and secret blueprints to build an insurance business on Salesforce.com
Salesforce.com has become the de facto standard for customer relationship management systems (aka CRM). In a technology market that has experienced a seismic shift towards software as a service running in/on the cloud, Salesforce first defined this move and now dominates it.
According to Gartner’s 2014 report on the global CRM market, this is now a $20bn a year market and Salesforce are the market leaders with over 18% share. From 2012-2013, Salesforce grew nearly 25% faster than it’s nearest rival and with their double-digit growth rates, Salesforce is set to further increase market share.
Comments